How do you create a change order in Jobber?

There is no change order object in Jobber. The two documented approaches are to edit the existing job's line items and add an internal note, or to raise a second quote for the additional work and have the client approve that quote. The second approach is slower but produces a client-approved record.

Why is an internal note not enough for a change order?

An internal note is written by you, stored in your own system, and never seen or agreed to by the client. In a dispute over whether extra work was authorised, a note you wrote to yourself is not evidence of the client's agreement.

Does Jobber have change orders?

Q: Does Jobber have change orders?

No. As of August 2026 Jobber has no built-in change order feature. Jobber's help centre documents a workaround instead: edit the job's line items directly and add an internal note describing the change. There is no separate record that the client agreed to the extra work.

No. As of August 2026, Jobber has no built-in change order feature. There is no change order object, no client approval step for added work, and nothing that records that a client agreed to a change before you billed it.

Jobber's help centre documents a workaround instead: edit the job's line items and add an internal note describing the change.

That answer is worth a little more detail, because the workaround is fine for some jobs and genuinely risky for others, and the difference is not obvious until it costs you.

What Jobber actually gives you

To be fair to Jobber — it is a capable field service platform and the absence here is a gap, not a defect. You can:

Edit a job's line items at any time, including after a quote has been approved. Adding the extra work to the job is genuinely easy.
Add internal notes to the job, which is what their documentation suggests for recording why the change happened.
Create a second quote for the additional work and send it to the client for approval like any other quote.

What none of those do is produce a single record that ties the extra work to the client's agreement to it — which is the thing a change order exists to be.

Why the internal-note workaround is weak

The problem is simple enough to state in one line: a note you wrote to yourself is not evidence that somebody else agreed.

If a client later says "I never approved that," an internal note is written by you, stored in your system, editable by you, and never seen by them. It records your intention. It does not record their consent. That distinction does not matter at all until the day it is the only thing that matters.

Contractors describe the gap in their own words in public reviews of Jobber:

"Limited flexibility once a quote is approved… can't easily be added later without a new quote"
— Bruce M, General Manager, Construction, reviewing Jobber on Capterra

"no way to track progress of a project… no way to create a change order after a quote or job has been changed"
— Emma N, Administrative Manager, Construction, reviewing Jobber on Capterra

How to handle change orders in Jobber today, without any extra software

This is the honest answer if you want to stay inside Jobber, and it costs nothing:

Raise a second quote for the extra work only. Do not edit the original job's line items first. Keep the additional scope on its own quote so there is a clean before and after.
Send that quote to the client and wait for them to approve it in Jobber. This is the step that matters — Jobber records the client's approval on the quote, with a timestamp. That approval record is the evidence.
Only then add the work to the job, or convert the approved quote so it reaches the invoice.
Keep the internal note as well, but treat it as your own context, not as proof.

The trade-off is real: this is slower, it means a second quote per change on a job that might have five of them, and clients who approved the original quote sometimes stall on the second one. Plenty of contractors skip it for exactly that reason and accept the risk on small amounts. That is a reasonable call on $200 of extra work and a bad one on $2,000.

Comparison: the three approaches

Approach	Speed	Proof the client agreed
Edit line items + internal note	Fastest	None
Second quote, client approves it	Slow	Yes — Jobber's quote approval record
A dedicated change order step	Fast	Yes

Is Jobber likely to add change orders?

Unknown, and anybody who tells you otherwise is guessing. What can be said factually: Jobber shipped roughly 20 notable features across 2026 and none of them were change orders (checked against their public product updates on 3 August 2026). The closest was progress invoicing, which splits billing across a job but produces no authorisation record. It has been a known gap for years and remains open.

What we built

mossbench adds the missing step. You raise the change order, your client approves it on a link with no login, and only after they approve does the work write itself into the Jobber job. The approval — who approved it, when, and for how much — is kept as the record.

It is $29/month flat, no per-user fees, and the first three change orders are free with no card, so you can see a client actually approve one before deciding.

Being straight with you: it is a new product and it has no other customers yet. The approach above using a second quote is free and works. This is faster and keeps the proof in one place.

See how it works →